Booking policy 

Deposit and Payments:

  • ALL services require a nonrefundable deposit to secure your date and time.

  • Deposit fees start at $20 and may increase based on the desired services.

  • Deposit fees are non-transferrable. If you reschedule, you must pay a new deposit to secure the new date and time.

    • Due to the higher deposits, Bridal packages are excluded from this policy, however a $20 transfer fee will be applied for rescheduling.

  • Deposit fees apply toward your overall balance. The remaining balance is due the day of service. At your convenience, an invoice will be sent 24 hours in advance to make checkout a breeze.

  • A 3% processing fee will apply to credit card payments to cover merchant (Paypal) fees.

  • Cash payments are accepted.

 

Late Policy:

  • Please be prompt to your appointment!

  • COMMUNICATION IS KEY! Please respect my time and keep open communication with me about any tardiness.

  • After 15 minutes, your appointment will be subject to cancellation and you will forfeit your deposit. If I can accommodate you, then there will be a $10 late fee applied.

  • If there is no communication within 15 min of the appointment time, this will be considered a no call no show!

  • NO CALL NO SHOW = NO FUTURE APPOINTMENTS

  • Because I’m fair, I will also deduct $10 if I am over 15 minutes late!

 

 

Scheduling:

  • Same day appointments will include a $20 rush fee.

  • Appointments set before 9AM will be subject to a $20 Early Bird fee.

© 2020 by FACES by Shaylah, LLC